Official resale platform
- Mont-Ventoux Half-Marathon Kookabarra
by
Secure payment
Official resale platform
Mont-Ventoux Half-Marathon Kookabarra
Bédoin France
Frequently Asked Questions
Find all the answers to your questions about how the platform works.
General
Why is bib reselling only allowed through the official platform?
Are all the bibs offered on the resale platform official?
How do you ensure the authenticity of the bibs for sale?
Buyer
How to purchase a bib?
What is a pre-booking?
How do I know if my pre-registration was successful?
How will I be notified of my number on the waiting list?
Did I miss the lottery phase, can I still make a pre-booking?
Are bib numbers specific to a category?
When I buy a bib number on the resale platform, do I inherit the previous participant's information and subscribed options?
How do I know if I have been allocated a bib number?
If I obtained a bib through the official resale platform, can I resell it?
Can I cancel my pre-booking?
I couldn't find an answer to my question. How can I contact you?
Seller
How do I sell my bib?
In case of resale, when is the bib number transferred to the new participant?
Can I transfer my bib to someone of my choice?
Is it possible to update my banking information?
I've listed my bib for sale but I made a mistake and want to cancel the sale?
How do I know if my bib number has been successfully put up for sale?
When will I receive my refund?
How long does my bib remain listed on the resale platform in case of resale?
I haven’t received my refund—what should I do?
I couldn't find an answer to my question. How can I contact you?
Are the options subscribed at registration refundable?
